Someone with a blocked CallerID has been calling my cell phone in the wee hours and -- ignoring my Barry White baritone when I say hello -- asking me if I'm wearing panties. I know, I know. It's the 1AM part that I find most annoying, and last night I decided to call T-Mobile about it.
I asked how I could activate Anonymous Call Rejection, or Anonymous Call Blocking, on my cell phone. They said there was no such thing. I said there is such a thing on my landline. They said there is no such thing in the cell world. Why not? It just isn't. (Ansd they're not lying -- the FCC doesn't require cellular providers to provide ACR.) They admitted that it was one of their most requested features. So why don't they implement it? They just don't. They recommended I change my number (for a $15 fee).
The bottom line is that T-Mobile operates in some sort of looking glass world where the rules of customer service are inverted: repeated customer wishes -- wishes that can add to a customer's safety and security -- are ignored if they cause a customer to spend less of the currency of the realm, cell phone minutes.
Anyway, being a reporter and all I decided to make an article about this, and to do so I need real-world examples. Have you gotten obscene calls on your cell phone, and how did you handle it?